DAY 1 :
- What is Digital and IT Strategy?
- What is the Vision?
- First practical case study assignment
DAY 2 :
- Where are We Now?
- How Do We Get There?
- Second case study practical assignment
- Take Action!
- Third case study practical assignment
DAY 3 :
- How do we keep the momentum going?
- Fourth practical case study assignment
- Strategic Capabilities
- Exam preparation, mock exam
About the Case Study Assignments
This course includes four Case Study assignments, that are marked during the training, and a multiple-choice exam taken online after the course. The Case Studies have been created for the practical assignments of the “ITIL 4 Leader: Digital and IT Strategy” course. Participants will work on the practical assignments in small groups of 2 or 3.
At the end of the training, participants will receive an exam voucher to take their exam with online procotoring.
Multiple-choice format (1 mark per question)
Duration: 60 minutes + 25% extra time for non-native English speakers